SHIPPING POLICY
Our goal is to offer you the best shipping options, economic and effective. Every day, we deliver to hundreds of customers, ensuring that we provide the highest levels of responsiveness to you at all times. We will spare no effort to deliver your package ASAP. However, additional time may be required due to peak selling season, invalid addresses, customs clearance issues and public holidays. Thank you in advance for your patience.
Please understand that once your order is fulfilled by our distribution team, it will be in the hands of the courier where delays may be experienced, which is beyond our control. We appreciate your patience and understanding and we suggest contacting your package's courier for any delivery questions you may have. If you can't reach to them, feel free to contact us. We will contact the courier and make to you the latest information.
Time frame for order delivery is divided into two parts:
Processing time: Orders are processed and shipped from Monday to Friday, within 1-3 business days. Orders placed on holidays or weekends will begin processing the next business day. If items you ordered are out of stock or delayed for shipping we will notify you by e-mail.
Shipping time: This refers to the shipping option you choose and it starts from our handing parcel over to couriers to arriving the destination. Shipping times are based on our best estimate, however, delays can occur in transit or due to holds at your local custom office, so it may take longer for an order to be delivered.
You will receive a shipping confirmation email with tracking as soon as your order leaves our warehouse.
WHERE WE SHIP TO
We're happy to offer FREE standard shipping on orders over $40. For orders under $40, shipping rates varies by countries and shipping method.
Shipping Rates for Orders Under $40 |
||
Countries |
Standard Shipping |
Express Shipping |
USA、UK、France、Spain、Italy、German |
$9 |
$12 |
Switzerland、Australia、South Korea、Japan、Poland、Belgian、Austria、Greece、New Zealand、Ukraine、Turkey、Portugal |
$9 |
- |
Hong Kong SAR China、China |
$9 |
- |
Malaysia、Singapore、Thailand |
$9 |
- |
Vietnam |
$9 6-9 Business Days |
- |
Lithuania、Bahrain、Kuwait |
$9 8-15 Business Days |
- |
Nigeria、Ghana、Kenya、Uganda |
$9 |
- |
Russia |
$9 9-25 Business Days |
- |
Czech Republic、Slovakia、Estonia、Latvia、Bulgaria、Romania |
$10 8-12 Business Days |
- |
Australia(Northern Territory) 、Ireland、Canada、Israel、Denmark、Sweden、Hungary、Netherlands、Luxembourg、Finland |
$12 7-15 Business Days |
- |
The United Arab Emirates、Lebanon、Jordan、Morocco、Slovenia、Croatia | $12 8-15 Business Days |
- |
Mexico |
$12 10-30 Business Days |
- |
Malta、Cyprus |
$15 8-12 Business Days |
- |
Brazil、Saudi Arabia、Norway、Chile、Columbia |
$15 9-18 Business Days |
- |
South Africa |
$15 15-20 Business Days |
- |
*All prices shown above in USD.
ATTENTION:
Products on our website are not available for the following locations:
United States
- Alaska
- Hawaii
- Puerto Rico
- Guam
- US Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
- APO
- FPO
- Livigno-Trepalle
- Campione d’ Italia
- San Marino and the Vatican City
- BFPO
- POBOX